A Sunday in March
We received an emergency call from Gerald at Riverside that the building's boiler system
was hissing and close to bursting. Within 30 minutes, our technicians arrived on site
and within an hour the issue was completely remedied.
— A disaster prevented by fast response.
Last September
Maria mentioned, that her
re-cert inspection was coming up Friday, and she was worried about
a soft spot in the bathroom grout. John regrouted it Thursday
afternoon. The inspector signed off Friday morning. We had the
paperwork to her caseworker before noon. Half of being
good at this is showing up before someone has to ask twice.
— Most of what we do is this kind of thing.